Frequently Asked Questions

Use our ring-size guide to compare US and UK sizes with circumference and diameter in millimetres. If you are unsure, contact us before ordering rather than estimating from an image.

A made-to-order piece is not available for immediate dispatch. Contact our team with the design and your required date so we can confirm current timing before you order.

See our shipping page for the published delivery methods and conditions. Check the shipping options and charges shown for your delivery address during checkout.

Return conditions depend on the item and whether it is configured or made to order. Read the full returns policy before purchasing and ask us if you are uncertain about your selection.

Yes. Designs offered in both origins identify the selected origin in the configurator. Review that selection together with the metal, stone specifications and size before adding the piece to your cart.

Available metals depend on the design. The product configurator shows the choices for that piece. Contact us if you need help comparing metals or coordinating with an existing ring.

Care depends on the metal, gemstone and setting. Contact us with the product name for suitable care advice, especially before using chemical or ultrasonic cleaners.